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Your privacy is important to us here at Sports Scene Publications and Alberta Outdoorsmen Magazine. Our success depends on your trust in us. Following is our commitment to protect your privacy.
If you supply us with your e-mail, phone number or postal address by completing a form or through correspondence with us, we guarantee that information will remain with us and not be distributed to a third-party.
However, you should be aware that when you voluntarily disclose personal information (e.g. your personal name, user name, e-mail address) on our public message board area, we cannot prevent that information from possibly being used by others, which may result in unsolicited messages from other message board users.
We recommend that you review this Privacy Policy periodically, as we may update it from time to time. |
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You have 30 days to return your merchandise, other than books or magazines, for a refund or exchange. Return products in original condition, which means no worn or washed clothing or hats. We'd appreciate it if you could include a note saying why you are returning your order so we can improve our products and services. But no explanation is necessary. Any reason that's good enough for you is good enough for us.
Books may only be returned if damaged during delivery and may only be returned for replacement if we are contacted by telephone (780-413-0331) within 10 days of delivery.
Magazine Back Issues can not be returned for refund, including if damage occurs through your postal carrier.
Processing Time:
Please allow 2 weeks for processing your return.
We do recommend that you return products to us insured. Canada Post will insure your package to guard against loss. If something happens in transit and the package doesn't make it to us, we can't give you a refund.
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| We will dispatch your order by post or courier. Within Canada, you can expect delivery within 2 weeks or sooner after purchase is made. International orders may take longer. Please contact us at 780-413-0331 for postal charges for international orders. |
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Unlike a lot of e-commerce sites, we answer all of our email. When we say “Customer Service”, we mean it! So let us know how we are doing by emailing us at info@sportscene.ca
If you prefer, phone us at 780-413-0331 during business hours (9:00am - 5:00pm, Monday through Friday). |
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